REMOTE-I
Frequently asked questions

Everything you need to
know about Remote-I.

Answers for NHS imaging leaders, radiology service managers, EU hospital departments, and radiographers exploring Remote-I's managed remote scanning service.

The service

Remote-I is a managed remote scanning service for NHS and EU hospitals. It combines qualified remote radiographers, a structured governance layer, and session-based operating workflows — so hospitals can run additional MRI and CT sessions without additional on-site hires or recruitment cycles. It is not a staffing agency, and not a standalone software product.

83% of NHS clinical directors say their facility cannot accommodate an additional fully-funded CT or MRI scanner because they lack sufficient radiographers to operate it. Remote-I solves the scanning session problem — providing a qualified remote radiographer who operates the scanner via a governed virtual cockpit, using existing hospital infrastructure.

No. Remote-I is not a staffing agency. It is a managed service that delivers modality-aligned remote radiographers within a structured operating model — with SOP enforcement, audit trails, and governance accountability built in from day one. The difference from agency staffing is structural: every session is governed, every action is logged, and every radiographer is matched to the specific modality and session scope.

Remote-I is currently deployed for MRI — the modality with the most acute radiographer shortage (17.4% vacancy rate in 2025). CT is in active expansion. PET-CT and PET-MR are in the EU pipeline, subject to site capability and governance requirements at each location.

No. Remote-I sits alongside existing RIS and PACS infrastructure. It focuses on the operational layer — workforce coordination, remote session delivery, and governance controls — rather than image storage or clinical reporting. No rip-and-replace is required.

Governance & compliance

Every Remote-I session runs with SOP gating, audit logging, decision traceability, and role-based access oversight. Governance-ready evidence outputs are produced as standard — suitable for CQC review, internal procurement documentation, and operational reporting. The governance layer is not an add-on; it is structural to the service.

Remote-I's governance framework is designed with CQC auditability in mind. SOP design is aligned to NHS clinical safety standards, and the evidence outputs produced at each session are structured to support inspection, procurement review, and clinical governance reporting.

No. Remote-I does not store patient imaging data. It is not a PACS, RIS, or diagnostic reporting platform. All imaging data remains within the hospital's existing infrastructure. Remote-I's data footprint is limited to operational session logs, governance records, and workforce coordination data.

For hospitals & NHS trusts

Remote-I is currently selecting 2–3 NHS trusts and EU hospital sites as design partners ahead of full commercial launch. Design partners co-develop the operating model, receive governance framework setup, remote access pathway review, session model design, and priority launch access — all at preferential pricing locked in below full commercial rates. In return, design partners commit an engaged operational lead and agree to document pilot outcomes.

The pilot is structured in phases: service setup and infrastructure review, SOP and governance framework design, workforce alignment, and then live scanning sessions. Setup uses existing hospital RIS/PACS and remote access infrastructure — no new hardware procurement is required on the hospital side.

Yes. Hospitals define access conditions, modality-specific approval requirements, and workforce rules. Only radiographers who meet the specific modality competence and governance criteria for your site are matched to sessions. Role-based access and oversight is built into the service.

Yes. Remote-I is designed to coordinate radiographers across sites and organisations while preserving governance controls and local clinical decision-making at each location. This is particularly relevant for NHS radiology networks and imaging consortia managing capacity across multiple trusts.

The NHS spent £325 million on temporary radiology staff in 2024 — with no governance layer, no operating model, and no audit trail. Remote-I is positioned as a structured alternative to this unstructured spend, at a cost point designed to be competitive with the agency market while delivering the governance and accountability that agency arrangements cannot provide.

For radiographers

Remote-I offers session-based remote work that fits alongside existing clinical commitments — without commute, with consistent governance, and within a structured professional operating environment. The network is modality-aligned: MRI radiographers work MRI sessions, with clear SOP and escalation frameworks in place for every session.

No. Remote-I is a professional network with governance, session accountability, and clinical structure — not a gig-economy app. Every radiographer in the network is HCPC-registered, modality-verified, and matched to sessions based on competence and scope rather than availability alone.

Remote-I operates a session-based model that is designed to fit alongside existing commitments. The specific scheduling arrangements depend on the session blocks agreed with each partner site and the radiographer's availability and preferences. Remote-I is not designed as a full-time replacement for existing employment.

International & EU

Remote-I is UK-first, with active EU expansion across DACH (Germany, Austria, Switzerland), Nordics (Sweden, Denmark, Norway), and Benelux markets. Each deployment is shaped by local regulation, professional registration requirements, and governance structures. International enquiries are welcome — particularly from Scandinavian academic hospitals, German diagnostic centres, and Swiss radiology networks.

Germany performs more MRI exams per capita than any other European country — and faces the same structural radiographer shortage as the UK. The private hospital sector in Germany has direct procurement authority and faster decision timelines than public health systems, making it a natural early expansion market for Remote-I's managed service model.

HCPC-registered UK radiographers are among the most credible professional profiles in GCC and many EU licensing frameworks. Each EU market has specific recognition pathways — Remote-I works through these requirements as part of its market entry process for each country.

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